Privacy Policy

Last updated: April 9, 2026

This Privacy Policy explains how Chordality handles information when you use the Chordality mobile app and the Chordality website.

Summary

Chordality is designed to work without creating an account. We do not sell your personal information, and we do not use Chordality to serve third-party advertising.

Information We Collect

We collect limited information depending on how you use the app and website.

• App settings and preferences may be stored locally on your device so the app can remember your setup.
• MIDI files or other music data you choose to save or export may be stored locally on your device.
• If you use paid features, purchase-related information such as entitlement status, transaction status, restore status, and an app-specific user identifier may be processed by our purchase infrastructure providers, including RevenueCat and the relevant app marketplace.
• If you submit a support request through the website, we may collect the contact details and message content you provide, such as your name, email address, subject, device details, and support message.
• If you use your device’s share features, exported files are handled by the destination you choose.
• Our hosting providers may automatically receive standard technical data such as IP address, browser type, and request logs when you visit the website.

Information We Do Not Intentionally Collect

• We do not require user accounts.
• We do not intentionally collect payment card information through the app or website.
• We do not intentionally collect precise location data.
• We do not knowingly collect personal information from children under 13.

How Information Is Used

Information handled by Chordality is used to operate the app and website, save your preferences, support core features such as local storage and file export, validate purchases and restore paid access, respond to support requests, maintain security, and improve reliability.

Sharing

We do not sell personal information. We may share limited information only in the following situations:

• With service providers that host or deliver the website and related infrastructure.
• With email delivery providers if we send support notifications or replies through our infrastructure.
• With purchase and subscription providers such as Apple and RevenueCat to process transactions, validate receipts, restore purchases, and manage access to paid features.
• When you choose to export or share files using your device or third-party apps.
• If required by law, regulation, legal process, or to protect rights, safety, or security.

Data Retention

Local app settings and saved files generally remain on your device until you delete the app, clear the data, or remove exported files. Support enquiries may be retained for customer support, operational, security, and legal purposes. Website log data may be retained for operational, security, and legal purposes by hosting providers for a limited period.

Your Choices

• You can delete the app to remove locally stored app data from your device, subject to your device and backup settings.
• You can delete exported or stashed MIDI files from within the app or from your device.
• You can choose not to share exported files.

Third-Party Services

Chordality may rely on platform or infrastructure providers such as Apple, RevenueCat, Amazon Web Services, and your chosen sharing destinations. Those services may process information under their own terms and privacy policies.

Security

We use reasonable measures intended to protect information handled by the website and app. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

International Use

If you use Chordality outside your home country, information may be processed in countries where service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and publish the revised version here.

Contact

For privacy questions or requests, please use the Support page on the official website.